About after-sales:

We will inspect the products before delivery. Nevertheless, it is difficult to avoid that there is no any quality problem. If you find a defective product, please contact us as soon as possible and help us take photos to confirm in time, we will give you a satisfactory solution in the fastest time. All employees of our company treat every customer with the concept of openness, inclusiveness, integrity, cooperation and win-win. We hope we can establish long-term partnership, grow together and create brilliance together.

Why Choose Us:

1) 100% Manufacturer

Our factory are specialized in custom Acrylic crafts

2) One step service

From RFQ to PO, from raw material to final production and packaging, every step are reviewed by our well trained quality control staff.

3) Fast delivery&shipping

With Good control of every production processes to ensure goods delivery on time. shipping On time is guaranteed through our standard process management system.

4) Best After-service

We guarantee you satisfaction with all our merchandise. If there is any problem of quality, we can revise it or remake it.

Our advantage:

1. Good feeling-look and touch, 100% Eco-friendly material, non-toxic, harmles to body, color fadeless.

2. Customized designs, logos and sizes are welcome.

3. Single side, double sides or printed color on the back ifyou need.

4. It can be sued for key, backpack suitcase etc..

5. Promotional gifts for advertisement,enhance company reputation.

FAQ

Q : How to get a sample?
A : Usually, we provide reference sample free of charge while you afford express charge. If need new build sample follow with your design that would charge sample fee, but while you order quantity is large we would return the sample fee to you.
Q : How to pay express charges if ordering samples?
A : You can use your DHL, FedEx, TNT, UPS account by freight collect at destination. For those customers that do not have a courier account, we will calculate the express freight charge for you and you can pay the freight charge directly to our company account, and then we deliver the samples to you by prepaid. We accept Westen Union, T/T, or any Secure Payment.

Q: Can we order the Quantity lower than your MOQ?
A: Yes, but we have to ask for surcharge to make it up to raw material suppliers.

Q: OEM service & Drawing format
A: We provide customized OEM service and accept AI /PSD format drawing sending by email or QQ.

Q: After-sale services warranty
A: We guarantee our quality on all of our items. If there is any quality problems, we would arrange to replace new one to you.

Q: What kind of Shipping Method we can use?
1. Sea shipping from Shenzhen port, Hongkong Port
2. Air Freight from Shenzhen, Guangzhou or Hongkong
3. Express courier: door to door by DHL, TNT, Fedex, UPS, EMS etc

Q: Lead time
A: Around 15-20 days after received the payment

Q : Payment Term
A : Payment Term: 30% deposit, 70% to be pay before delivery